Draft — legal review required before launch. This page is a practical starting structure and is not legal advice.
1. About us
Domestic & Industrial Solar is operated by Digital Image Solutions Ltd (“we”, “us”). Insert the company number, registered office and VAT number before launch.
2. Orders
An order is an offer to purchase. A binding contract is formed only when we send an order acceptance or dispatch confirmation. We may decline an order, including where goods are unavailable, pricing is incorrect or delivery is not possible.
3. Product information
We take reasonable care to describe products accurately. Images are illustrative. Output, savings and performance depend on site-specific conditions and are not guaranteed unless expressly stated.
4. Prices and payment
Prices should state whether VAT and delivery are included. Payment is taken using the methods shown at checkout.
5. Delivery
Delivery estimates are not guaranteed unless expressly agreed. Risk passes as provided by applicable consumer law. See our Delivery page for operational details.
6. Installation and safe use
Customers must follow product instructions and all applicable electrical, property, planning and network requirements. Use a suitably qualified professional where required. Equipment must not be modified or combined with incompatible components.
7. Cancellation, returns and faults
Consumer cancellation and statutory rights apply. See our Returns & Refunds page. Nothing in these terms limits rights that cannot legally be limited.
8. Warranty
Product and manufacturer warranties are described on the relevant product page or warranty document and operate alongside statutory rights.
9. Liability
Insert solicitor-approved limitations appropriate to consumer ecommerce. Do not exclude liability where exclusion is unlawful.
10. Personal information
We handle personal information as described in our Privacy Policy.
11. Governing law
These terms are governed by the laws applicable in England and Wales, subject to mandatory consumer protections in the customer’s part of the United Kingdom.
12. Contact
Email sales@disltd.co.uk or call 0333 311 9485.