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Frequently Asked Questions

What is a plug-in solar system?

A compact solar system generally combines one or more panels, a microinverter, mounting equipment and monitoring. The exact connection and installation requirements depend on the product and current UK rules; always follow the supplied instructions.

Will it work during a power cut?

Most grid-connected systems automatically stop supplying power during an outage for safety. A product must explicitly include compatible backup equipment to operate independently.

How much electricity will it generate?

Output varies with panel rating, orientation, shading, season, weather and local conditions. Product pages should show the rated output, but this is not a guaranteed real-world yield.

Do I need an electrician or permission?

Requirements vary with the system and property. Check the product instructions, your electricity network operator requirements, landlord or freeholder terms, planning constraints and current electrical rules. Use a suitably qualified electrician where required.

Where can I put the panels?

Only use the mounting equipment in locations and orientations covered by the manufacturer. Consider sun exposure, shade, wind loading, drainage, access, security and cable routing.

What is included?

Each product page will list the exact components. Do not assume batteries, mounting, cables or monitoring are included unless they appear in the product specification.

Can I expand the system later?

Some systems are expandable, subject to inverter limits, electrical requirements and manufacturer compatibility. Contact us before combining equipment.

What warranty applies?

Warranty length and coverage depend on the product and component. The product page and supplied warranty documents will state the applicable terms.